What's actually in the product
Features, by who uses them
Everything below is live in NammaQ today — nothing on this page is a roadmap item.
For owners
Owner portal
Manage staff, counters, services and every location from one account. Add or remove staff, open and close counters, and set per-location policy without touching code.
Billing & plans
See your current plan, usage against your daily token limit, and upgrade or manage billing through Razorpay. Invoices are recorded automatically as they're charged.
Analytics dashboard
Wait times, no-shows, cancellations and served counts, broken down by service and by hour, so you know your actual peak times.
API & webhooks
A public API and outbound webhooks (Enterprise) for teams that want to pull queue data into their own systems.
Languages & directory
Turn on the languages your customers actually speak, and opt in to the public business directory so new customers can find you by name.
Security settings
Turn on CAPTCHA and phone-number verification at join time if you're seeing abuse, per location.
For your staff
Queue floor console
Next, Start, Complete — the three buttons a receptionist actually uses, all day. Recall, Skip and Transfer handle everything else.
Priority handling
Approve a senior-citizen or emergency priority in one tap — every approval is logged for later review.
Display board
A screen for your waiting room showing exactly who's being called, so staff never have to shout a name.
Works offline
If the internet drops mid-shift, the console keeps working from the last-synced list and reconciles once it's back.
For your customers
Join by QR or link
Scan a code at your counter, or tap a link shared on WhatsApp — no app to install, opens straight in the browser.
Join by WhatsApp
Message your NammaQ number directly. If they don't have a code, NammaQ asks what business they're looking for and finds it for them.
Kiosk for walk-ins
No phone, no problem — a tablet at your door issues a token in one tap.
Appointments
Book a slot ahead of time. Arriving in your booked window puts you fairly ahead of walk-ins, within a cap so it stays fair to everyone else.
Live status & notifications
A live position and wait estimate on their phone, with a WhatsApp or SMS nudge as their turn gets close — and the call itself the moment it's time.
Cancel, or rate afterwards
Cancel a token any time before being called, and leave a quick rating once served.